Revised June 18, 2025

Our Commitment To Privacy

Your privacy is valuable and we continuously strive to respect and safeguard it. To better protect your personal data we provide this notice explaining our online information practices and the choices you can make regarding the way your information is collected and used.

Payer Transparency Mandate- Machine Readable Files

TCWS Right to be Forgotten

The Information We Collect

This notice applies to all information collected or submitted on the Tommy Car Wash Systems website. On our pages you may order products, make requests, and register to receive materials. The types of personal information collected include:

• Name
• Address
• Email Address
• Phone Number
• Credit/Debit Card Information
• Other Information

The Way We Use Information:

• We use the information you provide about yourself when placing an order only to complete the order, ship products, and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete the order process.
• We use return email addresses to answer email messages, respond to queries, and send certain confirmations. Such addresses are not used for any other purpose and are not shared with outside parties.
• You can register on our website if you would like to receive our catalog or occasional updates covering new products, services, or events. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You may unsubscribe from our email list at any time.
• We may use non-identifying and aggregate information to better design our website and target advertising. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form.
• Personally identifiable information is never shared nor disclosed in any other method or situation without provision of additional opt-out notifications and opportunities.

Our Commitment To Data Security

To prevent unauthorized information access, maintain data accuracy, and ensure the correct use of information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any electronic information in our procession.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we understand to be under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by securely logging into your account at tommycarwash.com. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error (IE, name changes, address changes, etc). To protect your privacy and security we will also take reasonable steps to verify your identity before granting access or making corrections.

Terms and Conditions of VQ INC DBA Tommy Car Wash Systems SMS Messaging Service

1. Acceptance of Terms By opting into VQ INC DBA Tommy Car Wash Systems SMS messaging service, you agree to these Terms and Conditions. Please read them carefully before subscribing.
2. Types of Messages By subscribing, you consent to receive SMS messages from VQ INC DBA Tommy Car Wash Systems These may include:
   • Transactional updates
   • Service notifications
   • Promotional and marketing communications
   • Customer support messages
3. Texting Cadence Messages are sent as needed and may vary based on engagement, inquiries, or promotional activities.
4. Message and Data Rates Standard message and data rates may apply depending on your carrier plan. Contact your mobile provider for details. VQ INC DBA Tommy Car Wash Systems is not responsible for any fees or charges incurred.
5. HELP Information For assistance, text HELP. You will receive information on how to reach our support team.
6. Opt-Out Instructions You can unsubscribe from our SMS messaging service at any time by texting STOP. Once you opt out, you will no longer receive messages from us.
7. Privacy and Data Security Your privacy is important to us. We do not share your phone number or personal information with third parties except as required by law.
8. Changes to These Terms VQ INC DBA Tommy Car Wash Systems reserves the right to modify these Terms and Conditions at any time. Updates will be communicated via our website or SMS notification.

VQ INC DBA Tommy Car Wash Systems SMS Privacy Policy

1. Introduction VQ INC DBA Tommy Car Wash Systems values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard consumer data related to our SMS messaging service.
2. Information We Collect When you subscribe to VQ INC DBA Tommy Car Wash System's SMS messaging service, we may collect:
   • Your phone number
   • Message interactions (such as responses, opt-in/out status)
   • Any information voluntarily provided through SMS communications
3. How We Use Your Information VQ INC DBA Tommy Car Wash Systems uses SMS subscriber data to:
   • Send transactional notifications, updates, and alerts.
   • Provide customer support and respond to inquiries.
   • Deliver marketing and promotional communications (if applicable).
   • Maintain records in compliance with legal and regulatory requirements.
4. Data Sharing and Protection
   • We do not sell, trade, or rent your personal information.
   • Your data is securely stored and protected using industry-standard security measures.
   • Personal information may be disclosed when required by law or in response to legal requests.
5. Message & Data Rates Standard message and data rates may apply based on your mobile provider's plan. VQ INC DBA Tommy Car Wash Systems is not responsible for any charges incurred.
6. Opt-Out Instructions You may opt out of receiving SMS messages from VQ INC DBA Tommy Car Wash Systems at any time by texting STOP. Once opted out, you will no longer receive further SMS communications.
7. Contact Us If you have any questions about this Privacy Policy or our SMS messaging service, please contact us at:
   • Phone: (616) 494-0771
   • Mailing Address: 648 S Point Ridge, Holland, MI 49423
8. Updates to This Policy VQ INC DBA Tommy Car Wash Systems reserves the right to update this Privacy Policy at any time. Changes will be posted on our website or communicated via SMS notifications.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 616-494-0771 or send us an email at sales@tommycarwash.com.