One of the most important decisions you'll make when starting off in the car wash industry is choosing the right company to help you build your business.
A story of two brothers’ success - Jun and Sonny Essenburg opened their first car wash in 1969.
648 South Point Ridge
Holland, MI 49423
Main Line: (616) 494-0771
Any length of car wash downtime is costly, and managers and operators should work diligently to prevent and minimize such occasions. Fortunately, with a thorough preventive maintenance schedule, robust backup systems, an up-to-date inventory of detergents, and a good stock of spare parts, the problems that cause downtime can be largely eliminated or minimized.
The effectiveness of a car wash’s chemistry determines the performance of the wash equipment and the quality of the end wash provided to customers. Understanding this chemistry, the function of the products in use, and the various factors that influence this function is key for proper car wash performance—as is partnership and service from a […]
Each year thousands of independent car washes in several nations join together on the day of November 11th – Veterans Day – to provide free car washes to veterans and active military personnel. By offering something as simple as a free wash, participants honor the sacrifices and service provided by our past and present soldiers, […]
Incoming phone calls at car washes represent a critical intersection between new customer conversion and customer retention, and poor call handling by employees can be costly to both. Individuals calling into your wash expect to be heard, valued, and respected as their questions or concerns are communicated.
Car washes across the nation regularly experience the brutal effects that weather can have on wash volume. One day, conditions such as heavy snow or rain dramatically reduce patronage, keeping customers indoors or satisfying them with a so-called ‘natural car wash’ respectively. The next, bright skies and clear roads trigger soaring demand and long lines at the wash.
The process of designing a car wash and getting it financed, built, and finally up and running can be grueling. Fortunately, many entrepreneurs are discovering that with the right design in the right location, the investment has a lucrative and long-lasting payoff. If you are serious about opening your own car wash in the United […]
Whether local business owners like it or not, online reviews are the new word of mouth and the reputations that companies acquire on sites like Yelp, Google+, and Facebook are having an increasingly large impact on their real world success.
When you release your first email blast of the year year, how many customers will take the time to open it? According to the email service Mail Chimp, it may not be very many. Across industries ranging from Retail to Sports, Software, and e-commerce the service reports that average open rates for emails tends to be just […]
When visitors stop by your car wash, are they receiving good service? Are they making a connection with your facility? Do they leave with a smile and a positive impression? Ensuring that each customer’s experience is as memorable as possible can be a challenge, and one that ultimately comes down to a single factor: Your […]
Car washes across the nation experience the brutal effects that weather can have on wash volume. Heavy snows? Everyone stays inside. Roads are clear? Everyone rushes over to get a wash. Rain? No car washes needed. Sunshine? Time to make that finish shine. But seasonal effects on car wash demand are actually far more impactful […]
