Description of Problem: Customer is having an issue with his license plate reader system (LPR) not reading license plates in one of the lanes. System produces error code which reads: “previous package is not yet acknowledged, (expected 0 at address 15204 but got 1)”. Solution: Customer resets LPR controller either by using the CB1 breaker located inside the ..
Description of Problem: Customer reports that after rain showers their vacuums constantly trip the breaker, requiring repetitive resets in order to keep vacuums running. Suspect moisture infiltration in the vacuum system. Things to check: 1- Check for vacuum leaks in the door seals. If suction can leak through, so can rain water. 2- ..
Description of Problem: Operator is having an issue where every time the wrap brush comes in contact with a vehicle it slows down. The customer notices that the hydraulic unit it noisy and getting very hot. Things to Check: 1- Check condition of hydraulic fluid and ensure that the fluid is full and red ..
Description of Problem: Instead of going into standby mode, the wash remained on with all detergent functions along with hydraulics, rinses, and blowers. Nearly all functions running nonstop as if a customer was approaching. Things to Check: 1- Are there any incidents that occurred before the problem first began 2- Confirm that gate eyes ..
Description of Problem: Hydraulic low-level float sensor setting off alarm. Wash unable to start, even in manual mode. . Things to check: 1- Any incidents that occurred shortly before the problem first began? 2- Check for 24 volts dc on hydraulic level float inputs 38 and 39. Can also be checked by searching for ..
Issue: Hydraulic Fluid Bubbling Description of problem: Hydraulic fluid releasing bubbles within hydrauilc tank. Bubbles increasing in size and frequency over period of months. Things to check: 1- Any incidents that happened shortly before problem first began? >Customer reports a cap the size of the inlet tube to the pump fell in and blocked all ..
Case Number SC57322 Description of problem: iPad unable to connect to wash controller. Things to check: 1- Check the wi-fi networks available to I-PAD and make sure that the only one connected is “TPA HMI”(NOTE): If there are any other networks connected select “forget network.” 2- Press the Home button twice and, swiping up, ..