After a rigorous development and testing cycle, the brand new Tommy Reverse Osmosis system is hitting select car wash facilities and proving itself a sterling option for high production express car washes.
Like other RO systems the unit uses a powerful filtration system to produce purified water for use in spot free rinse service. However, unlike other systems the Tommy RO was developed to include amenities specific to car wash operation.
A suite of monitors providing advanced warning ahead of required maintenance or system faults
Proprietary solenoid system for strict 1 to 1 production of RO and Reject water
Automatic back-flow system to purge membranes, extending membrane lifespan to greatly reduce system operating costs
The system may be equipped with an onboard controller or integrated into the Tommy Controller for centralized command and control in a Totally Tommy tunnel. For more information please visit the Tommy Car Wash Systems webstore or contact a sales representative.
Much like the car wash market in the United States, car washing technology and practice on the international stage is in flux, with a wide variety of systems and approaches competing. We asked the team at Švaros Broliai, the leading car wash provider in Lithuania, about their experiences with Tommy Car Wash Systems’ equipment and the difference it’s made for them.
The car wash industry has entered in a period of rapid transition, with new technologies and practices making inroads and bringing change to both customer expectations and industry norms. As we look forward to the coming year and beyond we’ve come to expect the following five car wash industry trends to play an increasingly central role.
Ask most car wash managers (or retail business managers in general) what the hardest part of running the business is and they’ll likely tell you that it’s not the equipment, the materials, or the customers – it’s managing the people. Even with a fantastic team the work that goes into balancing everyone’s schedules, hiring, and training requires a tremendous amount of time and energy.
Car wash backrooms are a mixed bag, and you’ll seldom find one that’s really clean, orderly, and presentable. There’s just too much equipment mounted in too small a space, leading to haphazard layouts, tangles of tubing and plumbing lines, and a general feeling of clutter and disorganization.
Once a customer establishes a relationship or identifies with a particular car wash, changing their mind and flipping their loyalty is more easily said than done. And the most common challenges to this loyalty, which usually involve a combination of price wars, promotions, and advertising blitzes, are costly with varying mileage.
But that doesn’t mean wooing your competition’s customers is impossible. In fact, provided you can nail the following three factors and keep up with the basics like good customer service and facility cleanliness, your chances are surprisingly positive!
Radio Frequency Identification (RFID) tags were a revolution in the car wash industry, giving operators a simple, low-maintenance method to manage subscription membership programs. These memberships, which include loyalty programs and unlimited clubs, stand as a perfect win-win for customers who want to maintain their vehicle’s appearance with more frequent monthly washes at a lower cost as well as sponsoring car washes looking to build a steady customer base. Once installed in the customers’ vehicle, the RFID tags work with the car wash database and point of sale systems to allow automatic wash admittance and wash package selection per the customer’s chosen membership level.